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Wording to insert in Chargeback reply
By reviewing the following information in my reply you can see that this is a frivolous chargeback and if allowed to be continued by you is an obvious violation of Federal Regulations E and Z! |
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Card issuing banks are not allowed to encourage and condone”friendly fraud”. Your cardholder received our merchandise in a timely manner, used it and is now trying to do a chargeback basically committing felony theft on us the merchant. If this chargeback is not dismissed by you it will be immediately reported mentioning your bank to the proper authorities including The Federal Reserve and Attorney General in your state.Please find relevant links below to this matter. |
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TSYS chargeback guidelines
http://www.tsys.com/Downloads/upload/TSYS-WP-DisputeChargeback.pdf
Report banks for frivolous chargebacks which is a violation of Federal Regulation E and Z
http://www.federalreserveconsumerhelp.gov/
More complaint info at
http://www.federalreserveconsumerhelp.gov/about/ConsumerHelponline.pdf |